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Tracking Outreach Activities

Posted July 27, 2016

Documenting liaison outreach and physician engagement activities is a strategic priority for many health systems. But knowing how many visits your liaison team is making may not be enough. It may be more important to know if the visits they are making are contributing to increased service line volume, stopping leakage, or bringing in new referrals. In addition to core PRM functionality of counting the number of visits and other activities designed to enhance physician engagement, Physicianology has a unique approach of combining encounter, claims and contact management data can provide you the ability to see the impact of those outreach activities. Dynamic dashboards, a by-product of our Lists and Action Plans, include a variety of reports, charts and graphs to support liaison outreach and quantify their impact.

For example, let’s imagine you have a new board certified breast surgeon on staff, and want to create awareness and refer patients to her. You can create a list of PCPs who treat Oncology patients and may potentially refer to her, assign an Action Plan to those PCPs, conduct routine visits to create awareness, and monitor the PCPs for referrals to the surgeon.

This is just one of many examples that our client partners use Physicianology for every day, but if you want to learn more, find us on the exhibit floor in Cleveland, August 9-10 at the 3rd Annual Physician Liaison Summit – Midwest.