Patientology allows you to track what you want to track and report what you want to report. One of the reports Patientology offers is Touch Point Reporting.
Touch Point Reporting is a way for systems to track downstream revenue generated by activities other than marketing campaigns. Often healthcare systems like to see how many Bariatric Seminar attendees translated into LAP-BAND placements, how many Fitness Center members seek primary care at your location, what health risks employees are most at-risk for, how many web form registrants request a free gift but never seek care or how many service referral calls to the Call Center become patients.
In order for a Touch Point to get “credit” for an encounter, the encounter must occur after the activity date, and not more than 2 years after the activity date.
In this session, learn why Touch Point Reporting is important, what it really tells you and how to run and read a report.
Hosted by: Jaci Haack, Lead Client Strategist
Simply request a meeting invite from any Client Services team member or email firstname.lastname@example.org.